Frequently Asked Questions
Everything you need to know about shopping with Boone Mountain Sports.
What is your return policy for mountain apparel?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that technical gear must be in its original packaging to qualify for a full refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping at checkout for those who need their gear before the weekend.
Do you offer international shipping?
Yes, Boone Mountain Sports ships to over 50 countries. International delivery times vary by location but generally take between 7-14 business days.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' specific to the brand. If you are between sizes, we recommend sizing up for layering or contacting our fit experts for advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
All items sold by Boone Mountain Sports are covered by the original manufacturer's warranty against defects. If you experience an issue, contact our support team to facilitate a claim.